Shipping Policy
Order Processing
Orders normally require 2โ4 business days to process after payment confirmation. During peak periods, processing may require up to 5 business days.
Standard U.S. Delivery
Standard U.S. delivery is generally estimated at 10โ15 business days after dispatch.
Shipping Charges
Available shipping methods and applicable shipping charges are displayed during checkout before payment is completed.
Order Fulfillment
Orders may be fulfilled from our facilities or designated fulfillment partners depending on inventory, product location, and destination.
Tracking Information
Available tracking information is normally provided after an order has been dispatched.
Delayed or Missing Shipments
Contact service@verqalot.com with your order number if tracking does not update for an extended period or a shipment appears lost.
For a parcel marked delivered, first check the delivery area, mailbox, reception, household members, neighbors, and carrier notices.
Email: service@verqalot.com
Phone: 00852-4634229
Business Hours: MondayโFriday, 10:00โ17:00 (UTC-7)