Contact Us
Our customer support team can assist with questions about products, orders, payments, shipping, returns, refunds, and other matters related to purchases made through verqalot.com.
Order Enquiries
When contacting us about an order, please provide your order number and the email address used when placing the order. This helps our customer service team review the relevant order information.
Product Issues
For damaged, defective, incorrect, incomplete, or materially misdescribed products, please include clear photographs or video where appropriate so that the issue can be reviewed.
Return Enquiries
Please contact us before sending a product back. After a return request has been reviewed, our customer service team will provide the applicable return instructions.
Please do not send returns to our registered business address unless our customer service team specifically instructs you to do so.