Privacy policy

Privacy Policy

This Privacy Policy explains how Beijing Qingzhiyunke Technology Co., Ltd., operating the verqalot brand, may collect, use, share, and protect personal information when you visit verqalot.com or make a purchase through our website.

Information We Collect

Depending on how you interact with our website, we may collect information such as your name, billing address, shipping address, email address, telephone number when provided, order information, transaction information, customer service communications, device information, browser information, IP address, website activity information, and information collected through cookies or similar technologies.

How We Use Personal Information

Personal information may be used to process and fulfill orders, arrange delivery, provide tracking information, manage returns and refunds, respond to customer service enquiries, communicate with customers about purchases, operate and improve our website, maintain business records, detect and investigate fraud or security issues, comply with applicable requirements, and provide marketing communications where permitted.

Payment Information

Payments are processed through the payment methods and payment service providers available during checkout. Complete payment-card information may be handled directly by the applicable payment provider rather than being stored directly by us.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support store functionality, remember preferences, maintain security, understand website performance, and improve the shopping experience.

Restricting or disabling certain cookies may affect some functions of the website.

Sharing of Information

Personal information may be shared when reasonably necessary with service providers that support our e-commerce operations, payment processing, order fulfillment, shipping and tracking, fraud prevention, security, customer service, analytics, and applicable marketing services.

Information may also be disclosed when required by applicable law, legal process, regulation, or a valid governmental request.

International Processing

Customers and service providers may be located in different countries or regions. As a result, personal information may be processed or stored outside the country or region where you live, subject to applicable requirements.

Data Retention

Personal information may be retained for as long as reasonably necessary to administer orders, provide customer support, prevent fraud, maintain business records, resolve disputes, and comply with applicable legal obligations.

Data Security

We use reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or other legally available choices.

Privacy-related requests may be submitted to service@verqalot.com. We may need to verify your identity before completing a request.

Children's Privacy

Our website is intended for general retail customers and is not designed to intentionally collect personal information from children in violation of applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services. Those third parties have their own privacy practices and policies, which govern how they handle personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements. The current version will be made available on this page.