Contact Us

If you have any questions about our products, orders, payments, delivery, returns, refunds, or any other matter concerning verqalot.com, please contact our customer service team.

Customer Service

Email: service@verqalot.com

Phone: 00852-4634229

Business Hours: Monday–Friday, 10:00–17:00 (UTC-7)

Order Enquiries

If your enquiry concerns an existing order, please provide the relevant order information and the email address used when placing the order. This helps us review your request efficiently.

Product Issues

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, please contact us with the relevant order information and photographs or video where appropriate.

Return Requests

Please contact our customer service team before sending any item back. Return requests should be submitted to service@verqalot.com.

Please do not send a return to our registered business address unless our customer service team specifically instructs you to do so.

Business Information

Brand: verqalot

Website: verqalot.com

Operating Company: Beijing Qingzhiyunke Technology Co., Ltd.

Owner: Zhang Jian

Product Category: Jewelry & Accessories

Business Address: Room 102-337, 1st Floor, Building 1, Phase V, Xinyue Jiayuan, Shangzhuang, Haidian District, Beijing, China

Email: service@verqalot.com

Phone: 00852-4634229

Business Hours: Monday–Friday, 10:00–17:00 (UTC-7)